You may be having issues picking up Vatoms from the map view because you are too far away.
If you are seeing the below error message, this means you are too far away from the Vatom to pick it up:
- Each unique Vatom prize is pinned to a specific location. If you are within 100m of the Vatom location, you can pick it up
- You can summon a limited number of Vatoms to your location by dropping the "pin" Vatom. Please ensure that your location is accurately reported by your phone before you do this.
- Play safe. Always follow the government's guidance around movement which can be found here https://www.gov.uk/coronavirus
Still having issues? Please email our support team: firstname.lastname@example.org